Community guidelines

This is a courtesy translation. If there is any discrepancy, the Spanish version prevails.

ComicSwap works because there are people on the other side. Collectors who describe what they have accurately, who reply, who turn up at the agreed time and who treat someone else's comic with the same care as their own. These guidelines are here to protect that.

The guidelines

1. Describe your comics as they are

Condition is the first thing the person on the other side wants to know. If the spine is worn, if there is a stain or a signature, or if the centrefold poster is missing, say so. A copy honestly described as "fair" builds much more trust than one sold as "mint" that arrives damaged.

2. Use photos of your own copies

No images taken from the internet or the publisher's official cover to represent your copy. The photo has to be of the comic you actually have on your shelf, with enough light to show its condition.

3. Nothing counterfeit or pirated

Unauthorised reproductions, scans, home-made prints and counterfeit material have no place here. Original comics are what changes hands here.

4. Keep to what you agree

If you say you will ship on Monday, ship on Monday. If you have arranged to meet somewhere at seven, turn up. And if something unexpected comes up (it happens), let the other person know as soon as possible. Disappearing after closing a deal is the quickest way to ruin your reputation here.

5. Treat people well

You can haggle, disagree about the condition of a copy or turn down an offer without being disrespectful. Insults, harassment, threats and discriminatory messages of any kind are not tolerated.

6. The chat is for talking about comics

Do not use it to send advertising, promote other platforms, send suspicious links or keep pressing someone who has already told you they are not interested.

7. One person, one account

No duplicate accounts to inflate ratings, get around a block or come back after being expelled.

8. Be careful with what you show

You can catalogue and offer comics for adult readers, which are part of the medium like any other. What we ask is that explicit images do not appear in your profile picture or in the thumbnails shown while browsing, where nobody has gone looking for them.

Remember how ComicSwap works

ComicSwap puts you in touch. You agree on the price, the payment and the delivery yourselves, outside the app. We do not hold money, we do not handle shipping and we cannot reverse a payment.

That is why reputation and common sense matter so much: they are your real guarantee.

Tips for things to go well

If something goes wrong

Within the app you have two tools, and it is worth using them:

We review every report, and it is done by a person, not an automated system. Depending on how serious it is and whether it is repeated, we may remove content, warn the user, restrict their account or close it permanently. Anyone who receives one of these measures will be told the reason and can reply by email. Accounts closed for fraud are not readmitted.

If you would rather tell us in writing, or if it is urgent, write to soporte@comicswap.app with the username and what happened.

And if what happened is a crime (a scam, a threat), report it to the police as well. We can close an account; they can do quite a lot more.

These guidelines may change

As the community grows we will fine-tune them. We will publish any change here with its date.

You can also read the Terms of use and the Privacy policy.